Refund and exchange policy

Regulations of replacing or returning goods as per the executive regulations of the law number 2014/39 regarding consumer’s protection:
- To return, exchange and warranty services original invoice is required.
- The consumer shall have 14 days from the purchase date, the right to replace or return goods and recover the paid price thereof.
- The goods should be in the same condition when purchased, suitable to be resold, displayed and in its original package with all its accessories.
- The consumer did not use the goods thereof in whatever way.
- Gift item offered to customers at the time of the purchase should be returned is sealed packing with full accessories.
- Goods or commodities shall be returned in case a defect or malfunction was found therein or were noncompliant with the standards approved in state of Kuwait.
- In case goods or commodities were irreplaceable, it shall be returned, the seller shall refund the price thereof as per the value stated in the sale invoice, in the same way used on purchasing

Marafie Express

Introductory center for cleaning materials and equipment One of the largest exhibitions supplying cleaning objects, supplies and equipment in Kuwait for more than 40 years


Email : support@marafie-express.com

Phone : +965 24611021/2/6/7

Fax : (965) 24812355

Phone & Whatsapp : +965 66767783